Return policy: We welcome you to our store and hope that your experience with us is remarkable. We would like to clarify our return policy: requests that are more than 4 hours old: the paid amount cannot be refunded for any request submitted more than 4 hours ago. Please make sure to review your requests before this period. undelivered requests: if the request is not received and returned to us, the paid amount will not be refunded. We encourage customers to receive their requests on time to avoid this situation. Thank you for your understanding, and we are happy to provide the best service possible. If you have any inquiries, do not hesitate to contact us.